dj baji Privacy Policy
Protecting your personal information is our top priority. This policy describes what data we collect, how we use it, and the measures we take to protect your privacy.
1 Introduction and Scope
This privacy policy applies to all users of the dj baji platform. When you visit our website, create an account, or use any of our services, you agree to the terms of this policy. This policy is an integral part of the Terms and Conditions.
dj baji believes that protecting every user's personal information is a fundamental responsibility. To that end, we follow internationally recognised data protection technologies and practices to keep your personal and financial information safe at all times.
2 What Information We Collect
dj baji collects user information from various sources. Below is a detailed explanation of what types of information we collect and why.
2.1 Registration and Identity Information
- Full name and date of birth (for age verification — 21+ only)
- Mobile number and email address
- Username and password (stored in encrypted form)
- National ID card or passport details (when identity verification is required)
2.2 Financial Transaction Information
Records of transactions carried out through bKash, Nagad, Rocket, or bank transfer during deposit and withdrawal processes are stored. This information is used for financial security and fraud prevention.
- Transaction date, time and amount
- Details of the payment method used
- Deposit and withdrawal history
2.3 Technical and Usage Information
- IP address and device type
- Browser type and operating system
- Duration of website visits and pages viewed
- Cookie and session data
3 Purpose of Data Use
dj baji uses collected information for specific and lawful purposes. No information is used beyond its stated purpose.
3.1 Account Management and Security
We use your registration information to create and secure your account, verify logins, and prevent unauthorised access. This information is also needed for sending OTPs and identity verification.
3.2 Transaction Processing
Financial information is used to complete deposits and withdrawals correctly and to maintain transaction history. Our goal is to ensure the security of all transactions, starting from a minimum deposit of ৳100.
3.3 Customer Support
Contact information is needed to resolve your issues through our 24/7 live chat and email support. We are committed to providing assistance in both Bengali and English.
3.4 Ensuring Responsible Gaming
Usage information is analysed to identify potentially problematic behaviour by reviewing play patterns and to help users follow the responsible gaming guidelines.
3.5 Fraud and Scam Prevention
Technical information is used to detect suspicious transactions and account activity. This also helps prevent the creation of multiple accounts or misuse of bonuses.
4 Data Storage and Cyber Security
dj baji follows industry-standard technologies and strict security protocols to protect your personal and financial information.
4.1 Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption, which keeps every piece of data sent from your browser to our servers secure. Passwords are always stored in hashed and encrypted form — no staff member can ever view your password.
4.2 Data Retention Period
Information is retained while your account is active and for a set period after the account is closed. Financial transaction records may be kept for an extended period for legal reasons.
4.3 Access Control
Only authorised dj baji staff are permitted to access limited data as required for their specific role. All staff operate under strict confidentiality agreements.
5 Sharing Information with Third Parties
dj baji does not sell or transfer your personal information to third parties for commercial purposes. However, information may be shared in limited cases as part of service delivery.
5.1 Payment Service Providers
Only the minimum necessary financial information is shared with the relevant payment gateways to process bKash, Nagad, Rocket, and bank transfers. These organisations follow their own privacy policies.
5.2 Gaming Software Providers
To ensure a proper gaming experience, we work with various software providers including Evolution, Pragmatic Play, PG Soft, and JILI. Only the minimum information required to operate games is used in this context.
5.3 Legal Obligations
Information may be provided in response to lawful requests from government or law enforcement agencies in accordance with applicable laws and regulations of Bangladesh. In such situations, we strictly comply with legal requirements.
5.4 Business Restructuring
In the event of a business merger or transfer, user information may pass to the new operating entity, but it will always remain subject to the terms of this privacy policy.
6 Cookies and Tracking Technology
The dj baji website uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions correctly.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and for security verification.
- Performance Cookies: Monitor website speed and functionality.
- Functional Cookies: Remember your preferences and settings.
- Analytics Cookies: Analyse user behaviour to help improve our services.
6.2 Cookie Control
You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent some features of the platform from working correctly.
7 User Rights and Control
Every dj baji user has the right to control their own information. Contact our support team to exercise any of the rights listed below.
7.1 Right of Access
You can find out at any time what information dj baji holds about you. Upon a written request, we will provide a copy of that information.
7.2 Right to Correction
If any of your stored information is incorrect, you can request that it be corrected. Basic information can be updated directly through your account settings.
7.3 Request for Data Deletion
You can close your account and request that your personal information be deleted. However, some financial records may be required to be kept for a set period due to legal obligations.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages from us, you can let us know at any time through your account settings or by contacting the support team. However, transaction-related notifications cannot be turned off.
8 Age Verification and Protection of Minors
All dj baji services are for persons aged 21 and above only. Age is verified at registration and access by minors is strictly prohibited.
We do not knowingly collect or store the information of any minor. If a minor has accidentally created an account and this comes to our attention, that account will be closed immediately and the associated information will be deleted.
9 Policy Changes and Updates
dj baji may update this privacy policy from time to time. If there are any significant changes, we will post a notice on the website and, where necessary, inform you directly by email or notification.
If you continue to use the platform after any changes, it will be assumed that you have agreed to the revised policy. We therefore recommend that you visit this page regularly and stay informed about the latest policy. For more details, see the frequently asked questions on our FAQ page.
10 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the channels below. The dj baji support team is available 24/7 to assist you.